The Pharmacy Technician Society
Published: February 18, 2026

Shana Suttles

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Shana Suttles, CPhT-Adv, CSPT


Shana Shuttles

Pharmacy Technician Team Lead
Riley Children's Hospital
Zionsville, IN


Certification

Pharmacy Technician Certification Board (PTCB)

Number of Years at Organization

Two years.

Why did you become a pharmacy technician?

I thought it would be an interesting field to get into that would have a big impact.

How long have you been practicing?

Since 2004.

What are you most proud of in your professional career?

Graduating at the top of my pharmacy technician class, earning a spot to be a team lead, and earning my Advanced Certified Pharmacy Technician (CPhT-ADV) and Certified Compounded Sterile Preparation Technician (CSPT) credentials.

What is your most memorable experience as a pharmacy technician?

Delivering chemotherapy to a unit and having a patient interact with me unexpectedly. Once we interact, the conversation is always heartfelt and unforgettably different each time. It makes me realize how blessed I am to have this interaction.

Why did you become certified?

My supervisor persuaded me to look for new ways for personal growth.

What career advice do you have for others interested in becoming a Pharmacy Technician?

Learn from those who have a lot of training and experience. They have seen and experienced quite a bit and have a lot to offer. Allow yourself to be adaptable to change and think of new ways to reinvent yourself through pharmacy since it's ever-changing.